At The Edge we take privacy seriously and only use the information we collect to provide our services.
We do not share or sell the information we collect for any other purpose than providing the best possible treatments and services for our clients.
At any time, you may request a copy of information we have recorded about you and you can also request we remove all identifiable information about you.
We do need to record a certain amount of personal information to run our business effectively. For example, your name, email and phone number. We store notes with respect to services we undertake to ensure we maintain our level of service. This might be your preferred therapist, eyelash tinting colour or previous nail colours we have used. Depending on the service you have booked for we may need to ask some questions relating to your medical history. This might include any allergies you have or any medication you may be taking. You can choose not to provide us with information but we may not be able to provide the service.
When you provide us with a mobile number our SMS service will confirm appointments booked and remind you of upcoming appointments. We consider you having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time. We will not undertake email or SMS marketing without you first providing consent for us to do so. Of course, you may opt out of receiving marketing material at any time.
We use two software companies to help us provide and store the information mentioned above. For more information please visit www.premiersoftware.co.uk and www.textanywhere.net.
When you use the contact form on our website, we collect some information to help us answer your enquiry.
Our online shop uses your data to complete the order. However, the order is anonymised 12 months after completion.
Any queries or complaints about data should be sent directly to Penny Shingler as the data controller.
Data Processors and Data Locations
We use numerous leading software solutions within our business to provide the services listed above. These software solutions store and process data in numerous locations outside our business premise. For a list of software providers and data storage locations please visit www.premiersoftware.co.uk and www.textanywhere.net. You may contact us to:
- Request information we have stored about you
- Request we remove all identifying information about you
- Make a complaint
You may come across links to external sites. These links may take you to sites operated by other organisations which you agree we are not responsible for. When preparing our website we have taken every care possible. However, we have no control over any of the information you can access via other web sites and, in particular, we are not responsible for the privacy policies adopted by such other websites. Therefore, no mention of any organisation, company or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of The Edge.
Cookies are text files placed on your computer to allow websites to respond to the user. This means the website can tailor its functions to your needs by gathering and remembering your preferences. They can also be used to monitor web traffic on the pages you visit.
A cookie cannot identify you personally.
You can set your browser to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Our website uses a cookie to record that you’ve read our policy and also to store information about your shopping basket. All of which do not contain personal information.
Some parts of our website use third party services. These may collect their own data and set cookies. Please refer to their privacy policies to ensure you are happy:
- Google Maps – used to provide directions and maps.
- Google Analytics – used to track and analyse the website traffic.
- PayPal – used for payments.
All design, text, graphics and arrangement thereof are the copyright of The Edge or of other copyright owners. Any unauthorised reproduction of the contents of this site without the prior written permission of The Edge is strictly prohibited.
Terms and Conditions
Please also take time to read our Terms & Conditions.